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One of my most memorable encounters with the 'Doctor' occurred late one evening not so long ago. It had been a relatively quiet and uneventful shift at the Ref Desk when all of a sudden I heard this pounding noise. I looked over and the Doc was slamming the mouse down on the table and shaking the monitor of his computer. I asked what was wrong and he said that the print preview function wasn't loading quick enough and it was wasting his session minutes. I tried explaining that the size of a .pdf file often determines how long something takes to download but he wouldn't hear of it. When I asked him to please stop abusing the equipment, he starts yelling at me across the room "You're computer is constipated! It needs an enema!"