As the tax deadline approaches I'm reminded of those particular patrons (and every year there are a few) that come into to the library to fill out a FAFSA application or something similar and they need a copy of their tax return from their summer job at Taco Bell only to discover that their cousin Bubba that filed their taxes online last year didn't save a copy of their return. They all just assume that since it was filed in cyberspace that they can easily download it from somewhere. Unless they printed out a paper copy or cousin Bubba saved the file on his computer they're not going to be able to retrieve it at the public library. Sorry folks...