Why is it that the patrons that are the most demanding and want everything right now are always the ones that come in five minutes before the library is about to close and we're starting closing procedures? It's not our fault your kid waited till the last minute to tell you that they have a book report due tomorrow and you didn't think to call ahead and ask us to pull the materials for pick up at our drive-thru window not to mention the fact that you didn't call and ask what time the library was closing before you left the house.
