Our director had to cut down on the number of calls that a certain hearing disabled couple were making via the TTY/TDD machine. It turns out that the wife was using it to call long distance numbers and was running up the library's phone bill.
The 'Queen Bee' also had to cut out international faxes after the great Spanish Lotto controversy because so many of the public were getting duped into sending their actual money to get their "lottery winnings". The cost of the fax call plus replacing the toner and paper was really adding up and the measly fax fee that we charged just wasn't adding up.
