The 'Duchess' has scored a major coup. Since being denied the promotion to A.D. she has managed to situate herself into a department head's position. Apparently the current department head ticked off a patron who then complained to the director so now the Ref Desk will be inflicted by their incompetence while the 'Duchess' gets a three month trial in their position while still retaining aspects of her current one as well.
You see, instead of just firing someone for incompetence or insubordination our director likes to transfer them to other departments or branches so they can mess things up there too. This place is going to hell in a handbasket!
