Operating Manual
I don't know what it is about men but they can never seem to follow through with directions. They always leave out a step or try to go it on their own and improvise. I spent an entire day opening the bathroom door for different gentleman because they couldn't figure out that not only did you need to put the key in the lock but you also had to turn the knob in order to get it to open. I literally had to put a sign with directions on it beside the bathroom door. "Insert key, turn the knob to the right and pull open." Duh!