I know I've harped on the whole schizophrenics and caller id thing before but why do people return phone calls when they know that they don't know the person calling or recognize the number on the caller i.d.? I don't get it. Why can't they just let it go?
I had a woman call the Ref Desk the other day all upset because someone called and left several messages on her answering machine from our library regarding tax forms. I assumed they were returning a call about a question that she had but she insisted that she didn't know us, didn't call us, or need to know anything about anything. So why call us back?
